Email us,
we would love to here from you

Submit Documents to Underwriting & Merchant Services

Underwriting@skysystemz.com

General Questions & to Reach an Sales Manager

contact@skysystemz.com

Support and Software Questions

Support@SkySystemz.com

Call Us Now

(859) 977-9166

Call Us

(844) 398-3884

Text Us

(859) 927-6526
Business Made EZ

Sky’s mission is to build software solutions that solve big problems for business verticals that have been overlooked by out of the box business software products, helping our customers grow larger, save money, and operate more efficiently.

Frequently Asked Questions

We serve as a convenient resource for users, customers, or readers to find solutions to
their queries without the need for direct contact with customer support

Sky offers next day funding, so Sky Paymentz customers will receive any payments made on Monday by 9:00 PM ET on Tuesday. Any payments during the weekend will be received on Tuesday. More information can be found in our help center - https://support.skysystemz.com/hc/en-us/articles/4408459370644-When-will-I-typically-receive-deposits

Yes. After completing the 5 minute registration process you can immediately start processing payments by using the Sky Systemz mobile application (App Store) (Google Play) or by logging into SkySystemz.com you can take a manual payment. You will then receive an email and phone call from your dedicated account manager to assist with any hardware purchases and the setup of your Sky account.

Sky asks basic business and personal questions during registration, such as name, address, EIN, and banking information. It takes approximately 5 minutes to complete our registration and begin processing payments. However, Sky uses next generation underwriting and verification technology to identify you as the business owner and to verify your business. If you do not answer questions accurately, we may ask additional questions or require documentation such as processing statements, drivers license, or business licenses for verification purposes.

Sky first attempts to verify your identity and ownership with the last 4 of your social security number. If we are unable to verify, we will require the full social security number to satisfy federal and state guidelines surrounding Knowing Your Customer (KYC) and Anti Money Laundering (AML).

Sky does sell equipment and offers special discount incentives for merchants that provide three recent processing statements. Sky also offers a $50 credit for every $5,000 processed in the first billing cycle for hardware purchases made during the first billing cycle. You can make purchases from the Sky online store

Sky’s service is nationwide but our physical presence to offer personalized customer service and POS setups is in three states, Kentucky, Tennessee, and Indiana and the metropolitan areas of St. Louis and Orlando.

Yes, Sky can assist with the transition and as a subscriber to Cloud Servicez we can rebuild your website if you prefer. This will keep all of your services, both in store and online in one place.

Yes. Sky Cloud Servicez offers two plans with Pro and Pro+ to build, host, and maintain custom websites. The typical buildout time is 1-2 weeks.

Sky’s support team and your dedicated account manager are available by text, email, or phone. We are always here when you need us.

Sky Systemz is not currently seeking investor capital, but your investment in our products and services helps us grow!